Pre-order Policy

Because good things are worth a little wait.

Some of your Cheesewalk favourites sell out fast — and pre-ordering is our way of making sure you don’t miss out when they’re back.

💭 What Does Pre-order Mean?

If an item is marked as pre-order, it means we’ve temporarily sold out, but we’re in the process of restocking it. When you place a pre-order, you’re reserving your piece in advance — before it officially comes back in stock.

🌱 Why We Offer Pre-orders

We run small, thoughtful batches of our bestsellers — and sometimes demand outpaces supply. Pre-orders help us:

Avoid overproduction and excess inventory
Gauge real demand before restocking
Reduce wastage and stay aligned with our low-impact values

This allows us to restock only what’s truly wanted — nothing more, nothing less.

⏳ Estimated Delivery Timelines

Pre-ordered items usually ship within 2–3 weeks from your order date, depending on the batch arrival.

Timelines may slightly vary — but we’ll always keep you updated. You can also check product pages for dispatch details.

❌ Returns & Cancellations

All pre-orders are final and cannot be cancelled.
We restock based on real-time pre-order demand — which helps us avoid overproduction, reduce waste, and stay true to our conscious, low-waste approach.

Our standard return policy applies after delivery.

📬 We’ll Keep You Updated

You’ll receive timely updates every step of the way:
✔ Order confirmation after purchase
✔ Status updates if delays occur
✔ Shipping confirmation with tracking details once dispatched

Need help? Reach us at:
📧 support@cheesewalk.co

🤍 Thank You for Choosing Slow

Thank you for waiting with us. We can't wait for you to wear what’s worth the wait.